You need to send flowers to someone across the country, but the local florist charges £60 for a basic arrangement and same-day delivery is not an option anyway. This is the exact situation where Bunches — a Nottinghamshire-based online florist operating since 1989 — positions itself as the practical alternative.
With over 13 million gifts delivered and prices starting at £21.50, Bunches targets the "thoughtful but not extravagant" segment of the UK flower market. We reviewed their current range, pricing structure, and customer feedback to determine where they deliver genuine value and where expectations need adjusting.
How Bunches works
Bunches operates exclusively online at bunches.co.uk. There are no physical shops. Orders are fulfilled from their Nottinghamshire facility and shipped via Royal Mail, which keeps overhead low and prices accessible.
The ordering process is straightforward: pick a bouquet, add a free personalized greeting card, choose a delivery date, and checkout. Every order earns Posy Points (their loyalty currency) — roughly 5p per £1 spent — redeemable against future purchases.
All flowers ship in bud rather than in full bloom. This is deliberate: buds survive transit better and last longer once arranged in a vase at home. Bunches backs this with a freshness guarantee — 7 days for standard bouquets, 14 days for the letterbox range.
Letterbox flowers: Bunches' strongest category
Letterbox flowers are designed to fit through a standard UK letterbox in slim, compostable packaging. No need for the recipient to be home — a genuine advantage over traditional florist deliveries that require a signature.
The current letterbox range includes 11 options from £23.50 to £35:
| Bouquet | Price | Stems | Standout feature |
|---|---|---|---|
| Spray Cascade | £23.50 | 10+ | Budget entry point |
| Sweet Sunshine | £27.00 | 12+ | Cheerful yellow tones |
| Butterfly Dreams | £27.35 | 14 + butterfly pick | 100% plastic-free, keepsake pick |
| Florist's Choice | £28.50 | 13-15 | Best value per stem |
| Pink Parfait | £28.95 | 12+ | Rose-heavy arrangement |
| Spring Freesias | £30.25 | 12+ | Strong fragrance |
| Rainbow Tulips | £34.95 | 15+ | Seasonal standout |
The Butterfly Dreams (£27.35) is a good indicator of what Bunches does well at this tier: 14 stems including purple carnations, spray carnations, waxflower, and limonium, plus a keepsake butterfly pick. The packaging is fully compostable brown paper. At this price point, it competes favorably against Bloom & Wild's letterbox range (typically £28-£40) and Freddie's Flowers subscriptions (from £25/delivery).
The 14-day freshness guarantee on letterbox flowers — double the standard range — reflects genuine confidence in the format's durability.
Hand-tied bouquets: more variety, higher price
Hand-tied bouquets start at £28.50 and climb to £55. These are fuller arrangements requiring someone to be home for delivery (or a safe place to leave them). The current range spans 17 options:
Budget tier (£28-£35): Honey Drizzle (£28.50), Spring Brights (£31.25), Rainbow Galaxy (£31.95). Expect 15-17 stems with a mix of roses, carnations, and seasonal fillers. The Rainbow Galaxy is particularly popular — pink roses with alstroemeria, spray carnations, eucalyptus, and rainbow gypsophila for a vibrant, Instagram-friendly presentation.
Mid-range (£35-£45): Rose and Lily Bouquet (£37.50), Elderberry Elegance (£38.25), Regency Rose (£42.25), Picasso (£45.50). This tier adds premium stems like oriental lilies, luxury roses, and more complex color palettes. The Florist's Choice at £32.50 (13-15 stems) and Grande at £38.75 (17-19 stems) offer flexibility if you want the florist to pick the best available stems on the day.
Premium tier (£45-£55): Secret Garden Luxe (£46.95), Florentina (£47.25), Luxury Roses and Freesias (£49.95), Serendipity (£55). Larger stem counts (25-30+) and premium flower varieties. The Luxe variants of popular bouquets double the stem count — Rainbow Galaxy Luxe jumps from 17 to 34 stems for £49.95.
A specific example: the Freesias and Roses (£28.25) includes 7 white Athena roses, 5 lavender freesias, and 3 ruscus greenery stems — 15 stems total. At under £2 per stem, this undercuts most high-street florists.
Pricing context: where Bunches sits in the market
Bunches positions itself squarely in the value segment:
| Florist | Letterbox from | Bouquet from | Same-day |
|---|---|---|---|
| Bunches | £23.50 | £28.25 | No |
| Bloom & Wild | £28 | £30 | No |
| Arena Flowers | £30 | £35 | No |
| Interflora | N/A | £35 | Yes |
| M&S Flowers | £25 | £30 | No |
Bunches wins on entry price. The trade-off is no same-day delivery option — everything ships via Royal Mail, typically arriving next business day. If urgency matters, Interflora or a local florist is the better call.
Sustainability and packaging
Bunches sources from FSF-certified farms and has invested in several sustainability measures worth noting:
- Letterbox packaging is 100% plastic-free — compostable brown paper wraps, no cellophane
- Complimentary extras are eco-conscious — flower food in compostable sachets, seed packets included with some orders
- Community support — Bunches partners with disadvantaged communities through their supply chain
The standard bouquet packaging is more conventional — a funnel-shaped cardboard sleeve with protective prongs. It works but is functional rather than elegant. If gift presentation matters, the hand-tied bouquets at £35+ come with more polished wrapping.
One legitimate criticism from reviewers: the unboxing experience for standard bouquets can feel utilitarian. The protective cardboard is effective but not pretty. Letterbox flowers fare better here — the slim box format feels more intentional.
Customer feedback: what 207,000+ reviews reveal
Bunches has an unusually large review base:
- Reviews.co.uk: 4.66/5 from 207,304 reviews (172,876 rated "excellent")
- Trustpilot: 4.3/5 from 17,353 reviews
- Gardens Illustrated: 3.5/5 (praised flower quality, criticized packaging)
The pattern across platforms is consistent. Strengths customers highlight: reliable next-day delivery (92%+ on-time rate), good value per stem, healthy blooms that last. Recurring complaints: occasional mismatch between website photos and delivered arrangement, packaging aesthetics on standard bouquets, limited information about flower care included with orders.
The gap between the Reviews.co.uk score (4.66) and some Sitejabber ratings (lower) likely reflects verification differences — Reviews.co.uk collects post-purchase feedback directly, which tends to skew higher than open review platforms.
Who Bunches works for — and who should look elsewhere
Bunches is a strong fit if you:
- Want reliable UK-wide flower delivery at affordable prices
- Prefer letterbox delivery (recipient does not need to be home)
- Value sustainability credentials and plastic-free packaging
- Send flowers regularly and want loyalty rewards (Posy Points)
- Need a no-fuss ordering experience without upsell pressure
Consider alternatives if you:
- Need same-day or Sunday delivery (try Interflora or a local florist)
- Want luxury presentation and premium unboxing (try Bloom & Wild or Appleyard London)
- Prefer to choose exact stem varieties rather than curated arrangements
- Are outside the UK (Bunches delivers domestically only)
The bottom line
Bunches has built a 37-year business on a simple proposition: fresh flowers delivered by post at honest prices. Their letterbox range — starting at £23.50 with a 14-day freshness guarantee and plastic-free packaging — is genuinely hard to beat for everyday gifting.
The hand-tied bouquets compete well on value but do not match the presentation of premium florists charging £50+. That is an intentional trade-off, not a failing. Bunches keeps costs down by shipping via Royal Mail rather than courier, by operating online-only, and by sending flowers in bud rather than fully arranged.
For the reader comparing options: if your priority is reliable delivery at a fair price, Bunches delivers. If your priority is the "wow" moment of a luxury unboxing, budget an extra £20-£30 and go elsewhere.
Information in this review was gathered from Bunches' official product listings, Trustpilot and Reviews.co.uk customer feedback, and the Gardens Illustrated editorial review. Prices verified as of April 2026. We are editorially independent — read our editorial policy and learn more about us.
Frequently asked questions
Is Bunches a good flower delivery service?
Bunches holds a 4.3/5 rating on Trustpilot from over 17,000 reviews and a 4.66/5 from 207,000+ reviews on Reviews.co.uk. Most customers praise delivery reliability and value for money, though some report flowers not matching website images exactly.
How much do Bunches flowers cost?
Letterbox flowers start at £23.50 for the Spray Cascade range. Hand-tied bouquets run from £28.50 (Honey Drizzle) up to £55 (Serendipity). The Florist's Choice at £32.50 is the most popular mid-range option.
Do Bunches flowers come with a freshness guarantee?
Standard bouquets come with a 7-day freshness guarantee, while letterbox flowers carry a 14-day guarantee. Flowers are sent in bud to maximize vase life.
Are Bunches letterbox flowers any good?
Letterbox flowers are Bunches' strength — they arrive in slim, compostable packaging that fits through a standard UK letterbox. The 14-day freshness guarantee is longer than the standard range. Stems arrive in bud and bloom over several days in your vase.
Does Bunches deliver on weekends?
Bunches delivers Monday to Saturday via Royal Mail. Sunday delivery is not available. Orders placed before the cutoff time on weekdays typically arrive next day.
Related reading
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